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We tend to be a ‘nice’ organization and want to help people understand the benefit in good conflict.
The TKI has helped our people to ‘lean in’ to conflict to gain better understanding expand perspective and create quicker paths to business results.
You can also use it as an opportunity to transform the situation into something better.
The Thomas Kilmann Conflict Mode Instrument is a model for handling conflict: The model organizes 5 conflict management styles based on two dimensions: assertiveness and cooperativeness. Kilmann: By knowing your own default patterns you improve your self-awareness.
It is used by Human Resources (HR) and Organizational Development (OD) consultants as a catalyst to open discussions on difficult issues and facilitate learning about how conflict-handling modes affect personal, group, and organizational dynamics.
The TKI is also extensively used by mediators, negotiators, and many practitioners in the coaching profession (executive coaches, career coaches, business coaches, life coaches, etc.).
“Conflict situations” are those in which the concerns of two people appear to be incompatible.
All his scientific research, online courses, and TKI certifications are available on this website.
By taking one TKI specifically for INSIDE your group and another TKI for OUTSIDE your group, you’ll discover how your leader, the culture, and the reward system might be having undue influence on how conflict is being managed in your group or team. ” Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others.
These modes reflect varying levels of assertiveness and cooperation.
By identifying alternative conflict resolution styles and how and when to use them most effectively, the TKI assessment helps people reframe and defuse conflict, creating more productive outcomes.
Developing effective conflict management as a core competency can be accomplished easily with the Thomas-Kilmann Conflict Mode Instrument and can generate an immediate and measurable return on investment.